Do you need to contact Disneyland Paris for a booking or a complaint and don’t know where to start? Are you looking for the best ways to get a quick and effective response? You’re in the right place!
With Julieears, discover all the available options to get in touch with Disneyland Paris and solve your requests easily!
In this article, I’ll guide you through the different ways to contact Disneyland Paris and its customer service. Whether you have a question before your visit, need help during your stay, or want to make a complaint after your experience, you’ll find all the information you need here. Discover the most effective ways to reach the park, get quick answers, and resolve your requests for a hassle-free visit.
Contacting Disneyland Paris before your visit
If you’re planning to visit or stay at Disneyland Paris soon, there are several ways to contact customer service depending on your needs:
For information about prices or to make a booking by phone, you can call the Disneyland Paris reservation center at +33 9.69.32.60.61. This service is available Monday to Friday from 9:30 a.m. to 7:30 p.m., and Saturday from 9:30 a.m. to 6:00 p.m.
If you have already booked a stay and need information about your reservation, such as confirmation, modification, or cancellation, please contact the guest relations service of your hotel. The phone number is indicated on the confirmation letter you received.
Finally, for specific questions related to disabilities, medical conditions, or food allergies, you can contact the dedicated service at +33 9.69.32.09.60. This number is available to help you adapt your visit according to your specific needs.
Contacting Disneyland Paris during your visit
During your visit or stay at Disneyland Paris, if you have any questions, you can get assistance by going to the concierge desk of your hotel if you’re staying at a Disney Hotel.
For general questions about the parks, you can also visit City Hall, located at the entrance of Disneyland Park, or Studio Services, at the entrance of Walt Disney Studios Park.
These contact points are available to help you with any questions and provide assistance during your stay.
Contacting Disneyland Paris after your visit
After your stay at Disneyland Paris, if you need to contact the park about a lost item, after-sales service, a billing issue, or any other matter, you’ll need to do so by email or postal mail.
- For lost items, send an email to Dlp.objets.trouves@disney.com.
- For invoice requests or billing issues, contact the service by email at DLP.FACTURE.ACQUITTEE@disney.com.
- For after-sales service for shops, please fill out the contact form available on the Disneyland Paris website.
- For complaints, use the same contact form on the Disneyland Paris website.
These contact methods are specifically designed to handle your requests after your visit.
Contacting Disneyland Paris about a restaurant reservation
If you want to contact Disneyland Paris to manage a restaurant reservation — whether to add, change, or cancel it — you can easily do so through your Disney account on the Disneyland Paris mobile app.
If you prefer to handle this by phone, you can call the restaurant reservation line at +33 1.60.30.40.50.
These options make it easy and convenient to manage your reservations.
Frequently Asked Questions about Disneyland Paris Customer Service
Where can I find all the contact information for Disneyland Paris?
All of Disneyland Paris’s contact details are available on my blog and on the contact page of the official website of Disneyland Paris.
How can I contact Disneyland Paris via chat?
Disneyland Paris offers a live chat on its official website. It’s not always available, but you can usually find it during the day at the bottom right corner of any page, in a window titled “Need help.”
How can I contact Disneyland Paris by post?
You can also contact Disneyland Paris by post by writing to the following address: Disneyland Paris – Bâtiment Fantasia – BP 100 – 77777 Marne-la-Vallée Cedex 4
How can I book a restaurant at Disneyland Paris?
To book a restaurant before your visit, you can either use the Disneyland Paris app or call the reservation center at +33 1.60.30.40.50.
Are the Disneyland Paris phone numbers free of charge?
Disneyland Paris phone numbers are not premium-rate numbers (they start with 01 or 09). You can call them free of charge if your phone plan includes calls to French landline numbers.
