Whether you’re planning a future trip or have already visited Disneyland Paris, it’s possible to reach the park’s customer service using various means.

Disneyland Paris indeed offers various means of contacting them, depending on your needs and expectations. The contact numbers differ depending on whether you have a stay or visit planned soon or if you have already completed your visit. Below, you can find all the contact details:

Before your visit

If you wish to inquire about rates or make a reservation over the phone, you can contact Disneyland Paris Reservation Center at 03448 008 898, Monday to Friday from 9:30 am to 7:30 pm, and Saturday from 9:30 am to 6:00 pm.
If you require information regarding the status of your reservation, such as confirming, modifying, or canceling a stay, you can contact the customer relations service of your hotel. The number is available on the confirmation letter you would have received beforehand.
Finally, if you have any questions regarding your reservation or visit related to disabilities, illnesses, or food allergies, you can contact the dedicated service at 03448 008 898.

After your visit

If you wish to contact Disneyland Paris after your stay regarding a lost item, after-sales service, billing issue, or any other problem, you can only contact the relevant service by email or postal mail:

  • Lost item : https://troov.com/en/disneylandparis
  • Invoice request or billing issue : Contact form
  • After-sales service for shops : Contact form
  • Post-stay compliant : Contact form

Frequently Asked Questions

Where can I find all the contact information for Disneyland Paris?

All contact details for Disneyland Paris are available on the contact page of the official Disneyland Paris website.

How to contact Disneyland Paris via chat?

Disneyland Paris offers an online chat on its official website. It’s not always available, but you can usually find it during the day at the bottom right in a window titled “need help” on any page of the Disney website.

How to contact Disneyland Paris by mail?

You can also contact Disneyland Paris by mail by writing to this address: Disneyland Paris – Bâtiment Fantasia – BP 100 – 77777 Marne-la-Vallée Cedex 4, France

How to book a restaurant at Disneyland Paris?
To book a restaurant before your visit, you can either use the Disneyland Paris app or contact the reservation center at +33 1.60.30.40.50