Overview
Park: Walt Disney Studios
Location: Place des Frères Lumière (formerly Front Lot)
Type: Visitor Services
Hours: Park opening hours
Accessibility
PRM Access: Wheelchair accessible
Services
Dedicated PRM queue: Yes
Information Desk Overview
Located at the entrance of Walt Disney Studios Park, Studio Services is the main guest information point visitors encounter upon arrival.
Situated on the right after the turnstiles, it is the equivalent of City Hall in Disneyland Park, offering similar services to meet visitors’ needs, such as restaurant reservations, show schedules, and accessibility assistance.
With its Art Deco-inspired façade reminiscent of classic Hollywood and Los Angeles, Studio Services blends perfectly with the Californian style that defines this area, much like the nearby World Premiere building.
Available Services
- Practical information: attraction schedules, restaurant opening times, daily shows, and more.
- Accessibility: information for guests with disabilities (PRM, ASD, etc.).
- Birthday badge: a complimentary badge to celebrate a birthday during your visit.
- Child name badge: a personalized badge with your child’s name, great as a keepsake or useful if they get lost.
- Mickey call: a surprise phone call from Mickey to celebrate a birthday.
- Restaurant reservations: assistance with booking if you can’t do it through the mobile app.
- Guaranteed Access purchase: help with purchasing guaranteed access to certain attractions if you can’t do it through the app.
- Premier Access purchase: assistance with buying Disney Premier Access if you can’t do it through the app.
- Preferred viewing area purchase: assistance with buying preferred viewing spots if you can’t do it through the app.
- VIP and guided tours: information and booking assistance for these experiences.
- Lost & Found: report or retrieve lost items.
- Compliments or feedback: leave a message for a Cast Member.
- Guest relations: report a problem or share a complaint.
- Pregnancy priority bracelet: available upon presentation of a medical certificate issued within the last 3 months.
- PRM Priority Card: issued upon presentation of a CMI Priority or Disability card.
- Invoices and tax refund: available for guests who need receipts or tax refund forms.
- Currency exchange: available depending on current availability.
Where to Find This Information Desk
Studio Services is located at the entrance of Walt Disney Studios Park, just to the right after the turnstiles.
Similar Information Desks
Photos of the Location
