You or one of your relatives have a disability or a long-term condition (LTC) and are wondering how things work at Disneyland Paris? What accessibility cards are available and what do they entitle you to? You’re in the right place!
In this article, I present in detail the accessibility services offered by Disneyland Paris. You will discover the different priority and adapted access cards, the situations they apply to, the conditions to obtain them, as well as the specific features of each card. I also cover the other measures put in place by the park to make visits easier for people with disabilities, long-term conditions, and other specific needs.
Accessibility at Disneyland Paris
Disneyland Paris does everything possible to offer a magical and inclusive experience for all its visitors.
This includes adapting its parks, hotels, and transportation to make them accessible to as many people as possible.
In addition, the park offers specific services for people with disabilities or long-term conditions (LTC).
Among these services are specific access cards, designed to make their visit easier and allow them to fully enjoy their day.
The Different Priority Cards at Disneyland Paris
At Disneyland Paris, two types of cards are offered depending on your situation:
- the Priority Card, intended for people with disabilities
- the Easy Access Card, reserved for people with long-term conditions (LTC)
These two cards are therefore not aimed at the same visitors and provide different benefits during the visit.
Presentation of the Priority Card
The Priority Card at Disneyland Paris is intended for people with disabilities holding a Mobility Inclusion Card (CMI) or a war veteran disability card.
It provides several benefits to make the visit easier, while taking into account crowd levels and park organization.
Here are the main benefits of this card:
- Priority access (but not immediate) to attractions
- Priority access (but not immediate) to shows
- Priority access (but not immediate) to character meet and greets (excluding meet and greets with virtual queues)
- Priority access (but not immediate) to shops
- Priority access (but not immediate) to restaurants
Learn More About the Priority Card
To learn more about the Priority Card and get answers to all your questions, feel free to check out my dedicated article which details everything you need to know about this card.
Presentation of the Easy Access Card
The Easy Access Card at Disneyland Paris is intended for people with one of the 30 long-term conditions (LTC) recognized by the park.
It provides certain benefits to make the visit more comfortable, while adapting to the organization of the attractions.
Here are the main benefits of this card:
- Easy access (but not immediate) to attractions, only with a time slot
To benefit from it, simply present your Easy Access Card and your appointment booklet at the entrance of the attraction: you will then be given a time slot to come back later, without having to wait in the regular line.
This card does not provide benefits for shows, character meet and greets, restaurants, or shops.
How to Get a Priority or Easy Access Card at Disneyland Paris?
Getting the Priority Card at Disneyland Paris
Here are the steps to follow to get the Priority Card at Disneyland Paris:
- Submit your request online starting one month before your visit using the link below
- On the day of your visit, collect your card either:
- at the reception of your Disney hotel
- or at the dedicated counters at the park entrances (City Hall or Studio Services)
- Present the following documents:
- your booking number
- a valid proof of disability accepted by Disneyland Paris (such as a CMI or a war veteran disability card)
- an identity document
The card is valid for the entire duration of your stay. For Disneyland Pass members, it may be valid for the full duration of the pass, provided it is requested at the dedicated annual pass counters.
Getting the Easy Access Card at Disneyland Paris
Here are the steps to follow to get the Easy Access Card at Disneyland Paris on the day of your visit:
- Go to the dedicated counter at the park entrance (City Hall or Studio Services)
- Bring the original of a medical certificate:
- written in French or English
- signed by a doctor
- dated within the last 3 months
- stating that you have a chronic illness or a long-term condition (without specifying which one)
Check that your condition corresponds to one of the 30 long-term conditions (LTC) recognized by the French Ministry of Health and accepted by Disneyland Paris.
Once the documents are validated, the Easy Access Card will be issued to you for the day.
Accessibility for Other Visitors at Disneyland Paris
Disneyland Paris has put in place several specific services to best meet the needs of its visitors, in addition to the Priority and Easy Access Cards. These services aim to improve the experience of people with other specific needs:
- Priority wristband for pregnant women: allows easier access to certain attractions, subject to safety conditions
- MagicALL Program: designed for people on the autism spectrum, this guide rates each attraction from 1 to 4 according to different sensory criteria (noises, smells, flashes, light, and special effects).
- AudioSpot: a geolocated audio guide service designed for visually impaired visitors
Please note that a temporary disability, such as a broken leg, does not entitle you to a Priority Card, Easy Access Card, or other benefits. If this applies to you, it is recommended, if possible, to postpone your visit to a later date.
My Tips and Precautions
A day or stay at Disneyland Paris can be tiring, especially for people with disabilities. Here are some simple tips and precautions to follow to make the most of your visit:
- Take regular breaks: many benches and restaurants are available in both parks to let you rest
- If needed or in case of discomfort, the first aid station is accessible to everyone and the staff is trained to help you
- If you have difficulty walking long distances, consider renting a wheelchair at the park entrance
- Listen to your body and don’t hesitate to adjust your schedule depending on how you feel
- For more information, you can check the accessibility page on the official Disneyland Paris website
My Other Articles on Accessibility at Disneyland Paris
- Everything you need to know about the Priority Card
- How to plan a visit while pregnant
- All about the pregnancy wristband at Disneyland Paris
- The Disneyland Paris Map
- Preparing for a visit (1 day)
- Preparing for a stay (several days)
- Medical needs during your visit: the first aid stations at Disneyland Paris
